Terms & Conditions

Terms and Conditions

Effective Date: 08-September-2024

Welcome to Raafi Infotech. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to any part of these terms, you must refrain from using our services.

1. Definitions In these Terms and Conditions:

• "We," "Our," or "Us" refers to Raafi Infotech.
• "You" or "Your" refers to the user, visitor, or customer of our website and services.

2. Acceptance of Terms By using our website and services, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree with any part of these terms, you must discontinue your use of our services immediately.

3. Services Raafi Infotech provides a wide range of services, including but not limited to:

• Web Development
• Web Design
• Android and iOS App Development
• UI/UX Design and Branding
• Social Media Marketing
• Domain Registration and Hosting Services
• E-commerce Solutions
• SEO Services
• Bulk SMS and Email Services
• IT Support and Consulting

We also offer ready-made software solutions, including Comprehensive Travel Management Software, Event Planning and Management, CRM and ERP Solutions, and more.

4. User Responsibilities As a user of our services, you agree to:

• Provide accurate and complete information when registering for our services.
• Use our services only for lawful purposes.
• Not attempt to harm, disrupt, or gain unauthorized access to our website, services, or networks.
• Be responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Intellectual Property All content on our website, including text, graphics, logos, images, and software, is the intellectual property of Raafi Infotech or its licensors. You are not permitted to reproduce, distribute, modify, or use any of our content without our express written permission.

6. Service Availability Raafi Infotech makes every effort to ensure that our services are available and operational at all times. However, we do not guarantee uninterrupted service and will not be liable for any downtime, technical issues, or service interruptions.

7. Payments and Refunds For services that require payment, Raafi Infotech will provide you with an invoice detailing the charges. Payment is due in full upon receipt unless otherwise agreed in writing.

Refunds will only be issued under the following conditions:

• If we fail to deliver the agreed service.
• If there is a billing error on our part.

Refund requests must be submitted in writing within 14 days of the service being provided.

8. Limitation of Liability To the fullest extent permitted by law, Raafi Infotech will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website. This includes but is not limited to damages for lost profits, loss of data, or other intangible losses resulting from:

• Your use or inability to use our services.
• Unauthorized access or alterations to your transmissions or data.

9. Third-Party Links Our website may contain links to third-party websites or services. Raafi Infotech is not responsible for the content or privacy practices of these external sites. You are encouraged to review the terms and conditions and privacy policies of any third-party websites you visit.

10. Termination Raafi Infotech reserves the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our interests.

11. Amendments to Terms We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. You are encouraged to review the terms periodically to stay informed about your rights and obligations.

12. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in Mumbai, India.

13. Contact Us If you have any questions or concerns about these Terms and Conditions, you can contact us at:

Raafi Infotech
Email: email@raafiinfotech.com
Phone: +91 9638812181
Address: Mumbai, India