Chen Wei
Overall Experience
"A highly competent engineering firm. We needed a robust tracking portal where clients could enter a bill of lading number and instantly see their cargo's location on a map. They delivered exactly what we asked for, integrating complex geospatial data flawlessly. The interface is clean and industrial, perfectly suited for our B2B clients. Their project managers are sharp, keeping technical jargon to a minimum during updates."
The Challenge
Our clients had no way to track their cargo at sea. We had the GPS data in our internal systems, but no way to safely expose that data to the public.
Why Raafi Infotech
Their data mapping expertise. They quickly understood how our internal maritime APIs worked and proposed a secure middleware layer to protect our core systems.
Outcomes & Results
Client satisfaction scores reached an all-time high. The self-service tracking has drastically reduced the workload on our support coordinators.
Advice to Others
Ensure your internal APIs are well-documented. Their engineers can integrate almost anything if they have clear documentation to work from.
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