Bethany Stone
Overall Experience
"Raafi Infotech quite literally saved our nationwide expansion. We ship highly perishable artisanal ice cream, and maintaining the cold chain is our biggest operational hurdle. They engineered a spectacular IoT logistics dashboard. We place a tiny, inexpensive cellular temperature probe in every outgoing cooler. The web application tracks the GPS location and internal temperature of every single box in transit across the country. The automated alerts are incredibly precise."
The Challenge
Shipping artisanal ice cream nationwide using dry ice is extremely risky. If a delivery truck was delayed by summer traffic, the entire shipment would melt, costing us thousands in refunds.
Why Raafi Infotech
They integrated wireless temperature probes into our shipping coolers. If the internal temperature rises above -10°C, the system instantly alerts our dispatcher to reroute the package to a closer freezer hub.
Outcomes & Results
We reduced our melted-product refund rate from 12% down to 1.5%, saving the company tens of thousands of dollars during the summer months.
Advice to Others
Don't blindly trust third-party shipping carriers with fragile goods. Build your own telemetry system so you can monitor your products in real-time.
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