Amanda Higgins
Overall Experience
"Raafi Infotech showed incredible empathy for our non-profit's mission. They built a beautiful adoption website that also serves as a strict vetting tool. The application forms are dynamic; they change based on the specific species the person wants to adopt. The automated screening logic they implemented has saved our volunteers hundreds of hours of reviewing unqualified applications. The backend dashboard is clean and makes managing approved adopters incredibly easy."
The Challenge
We were receiving hundreds of adoption applications for difficult-to-care-for reptiles, but 90% of applicants didn't have the correct habitat setups. Vetting them manually was exhausting.
Why Raafi Infotech
They built an automated logic quiz into the application form. If an applicant doesn't know the correct temperature gradient for a specific species, the application is gently declined immediately.
Outcomes & Results
Volunteer burnout has completely disappeared because we are only reviewing applications from serious, knowledgeable adopters.
Advice to Others
Use conditional logic in your forms to filter out bad data before it even reaches your team. They can build very smart questionnaires.
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