Robert Kowalski
Overall Experience
"Industrial B2B software is rarely pretty, but Raafi Infotech managed to make our ordering portal both highly functional and visually appealing. We had extremely strict requirements regarding user permissions—purchasers needed to draft orders, but managers needed to approve them. The team built this custom workflow flawlessly. Their backend engineers are exceptionally talented, and the code quality is superb."
The Challenge
Our industrial clients needed to order bulk parts using specific PO numbers and credit terms, which standard e-commerce platforms simply do not support out of the box.
Why Raafi Infotech
They didn't flinch at our complex procurement rules. They immediately mapped out a custom database schema to handle credit limits, PO workflows, and tiered pricing.
Outcomes & Results
The approval workflow is now completely digitized. We have seen a significant reduction in order entry errors and disputed invoices.
Advice to Others
Document your exact business rules and edge cases. The more detail you provide their engineers, the better the final product will be.
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