Jonathan Hayes
Overall Experience
"A highly commendable effort by the entire agency. We require a very formal, dignified digital presence, and they struck the perfect balance between approachability and professionalism. They restructured our massive library of legal articles into a highly searchable resource center. The project manager was exceptionally organized, keeping everything on track despite our firm's slow internal approval processes."
The Challenge
Prospective clients found our old website intimidating and difficult to navigate. The language was overly dense, and finding the right attorney profile was a chore.
Why Raafi Infotech
They suggested a 'client-first' architecture, restructuring the site around the specific legal problems people were facing rather than just listing our internal departments.
Outcomes & Results
The new clear navigation has led to a noticeable increase in qualified inquiries. Clients are reaching out to the correct departments much more frequently.
Advice to Others
Appoint a single point of contact within your organization to handle approvals. It keeps their developers moving at maximum efficiency.
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