Dr. Evelyn Wright
Overall Experience
"Raafi Infotech approached our project with extreme professionalism and sensitivity. They built a secure, calming intake portal that guides new patients through their initial assessment. The algorithmic matching system they developed behind the scenes is incredibly sophisticated, instantly pairing the patient with therapists who handle their specific needs and accept their insurance. The code is secure, and the design is empathetic. A wonderful team to work with."
The Challenge
Matching new patients with the correct therapist based on specialties, availability, and insurance was a completely manual process that took days.
Why Raafi Infotech
They proposed a weighted matching algorithm. The system asks the patient a series of gentle questions and instantly calculates the three best therapist matches based on our internal logic.
Outcomes & Results
The time from initial inquiry to first therapy session was reduced from four days to just 12 hours, greatly improving patient outcomes.
Advice to Others
Provide clear weighting logic if you need a matching system. Explain exactly which factors are deal-breakers and which are just preferences.
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