Arthur Pendleton
Overall Experience
"Raafi Infotech brought much-needed organization to our philanthropic efforts. We distribute millions in grants annually, and our administrative process was archaic. They built a comprehensive application portal where non-profits can securely upload their financial documents. The internal dashboard they built for our review board is phenomenal—clean, organized, and highly efficient. The automated email triggers have completely streamlined our communication with applicants."
The Challenge
Managing hundreds of grant applications, applicant documents, and internal board reviews across massive email threads was resulting in lost files and delayed funding.
Why Raafi Infotech
They introduced a multi-stage kanban workflow. We can now literally drag an application card from 'Initial Review' to 'Board Approval', and the system automatically notifies the applicant.
Outcomes & Results
The grant review cycle was shortened by a full month, allowing us to distribute critical funding to non-profits much faster.
Advice to Others
Map out your entire workflow on paper first. If you know exactly what steps an application must go through, they can automate the entire journey.
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