Oscar Fielding
Overall Experience
"Raafi Infotech brought our historic 19th-century theater into the modern era. We desperately needed an interactive seating chart and a seamless checkout experience. They built a spectacular ticketing portal. The SVG seating map they engineered is incredibly fast and intuitive, allowing patrons to select their exact seats with ease. Furthermore, they integrated a digital membership system that automatically applies discounts for our loyal donors. A truly premium web experience."
The Challenge
Our legacy ticketing system couldn't handle interactive seating charts. Patrons were frustrated because they couldn't pick their exact seats for our opera performances.
Why Raafi Infotech
They built a highly responsive SVG seating map. A patron can zoom in on the balcony, click a specific seat, and instantly see the view of the stage from that exact location before purchasing.
Outcomes & Results
Online ticket sales increased by 25%, and box office phone calls from confused patrons dropped to nearly zero.
Advice to Others
Do not rely on third-party ticketing platforms that take a massive cut. Let Raafi build a proprietary system so you keep all your revenue.
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